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How we can help Homeowners

WATER DAMAGE
FIRE DAMAGE
MOLD
STORM DAMAGE
OTHER SERVICES

Find local help

Please fill out the form below and one of our claims specialists will be happy to contact you within 24 hours.




Who we are

DIAMOND Property Loss Solutions is a state-of-the-art service provider management solution. We provide sophisticated property loss management solutions to insurance companies and end users 24 hours a day, 365 days a year. We offer customized managed repair programs to the insurance and commercial industry. We strive on customer service and quality work to ensure customer retention and cost savings.

What we DO

  • WATER DAMAGE

    Flood or Water Damage? Call us Immediately! 888-735-0800

    Whatever the cause of your water damage, be it flood, suppression or even a simple toilet overflow, it must be treated immediately to prevent mold or further damage. DIAMOND is here to help. You can count on DIAMOND certified service providers to get the job done quickly, efficiently and professionally.....
    Learn more

    Whatever the cause of your water damage, be it flood, suppression or even a simple toilet overflow, it must be treated immediately to prevent mold or further damage. DIAMOND is here to help. You can count on DIAMOND certified service providers to get the job done quickly, efficiently and professionally.

    With the most up to date industry certifications, our service providers have extensive training and experience in water removal, drying, and repair. Using proven techniques to guarantee an efficient drying process, we can ensure that all moisture within floors, ceilings or walls is thoroughly removed. With over 1,000 certified contractors located throughout North America, we provide emergency response services, 24 hours a day, 365 days a year.

    Our process is simple. Upon calling our 24 hour customer support team, you can expect your DIAMOND contractor to be on site within two hours of you making a call and working on drying your home immediately. Upon arrival, your DIAMOND contractor will evaluate the type and extent of damage and work with you to create a plan of restoration. It is our guarantee that you will be informed of processes and costs, every step of the way.

    At DIAMOND Property Loss Solutions, it is our goal to return your home to pre-loss condition as quickly as possible and always keep your best interest in mind.

    Benefits to the Homeowner

    • 24/7/365 customer service team
    • Fast response and recovery
    • Restore property and possessions
    • Expedite critical items such as clothing, dry cleaning and more
    • Easy online access to project updates

     

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  • FIRE DAMAGE

    Fire or Smoke Damage? Call us Today! 888-735-0800

    Fires can be physically and emotionally damaging to you and your family. Whatever the cause, DIAMOND is here to help. Upon arrival, your DIAMOND contractor will evaluate the type and extent of damage and work with you to create a plan of restoration. It is our guarantee that you will be informed of processes and costs, every step of the way.....
    Learn more

    Fires can be physically and emotionally damaging to you and your family. Whatever the cause, DIAMOND is here to help. Upon arrival, your DIAMOND contractor will evaluate the type and extent of damage and work with you to create a plan of restoration. It is our guarantee that you will be informed of processes and costs, every step of the way.

    Through the use of safe, environmentally friendly restoration products specialized to treat soot, smoke, water (from fire suppression) and other residue from the damage, your DIAMOND certified contractor can clean and restore your property and possessions back to their original pre-loss condition and will ensure the damage will not be permanently embedded in your home. DIAMOND contractors use industry-proven techniques to guarantee drying of your walls and floors to ensure moisture within is thoroughly removed to prevent mold from forming.

    With our state-of-the-art system, you will have access to all updated information regarding your property, including timing and quotes for your damage.

    Everything is performed and completed with your best interest in mind.

    Benefits to the Homeowner
    • 24/7/365 customer service team
    • Fast response and recovery
    • Can restore property and possessions
    • Can even expedite critical items such as clothing, dry cleaning and more
    • Easy online access to project updates

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  • MOLD REMEDIATION & Environmental Services

    Got Mold? Call us Today! 888-735-0800

    Environmental contaminants can be harmful to your health and belongings. You can rely on DIAMOND certified contractors to repair damages and thoroughly remove any remnants of toxins throughout your home...
    Learn more

    Environmental contaminants can be harmful to your health and belongings. You can rely on DIAMOND certified contractors to repair damages and thoroughly remove any remnants of toxins throughout your home.

    Certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), and utilizing advanced training and inspection instruments, our specialists can assess and mitigate the most complicated of environmental projects, including:
    • Mold Remediation
    • Infection Control & Bacteria/Virus Decontamination
    • Sewage & Biohazard Cleanup
    • HVAC Decontamination & Air Duct Cleaning
    • Contents & Document Decontamination
    • Tear Gas Clean-up
    • Lead Abatement
    • Asbestos Clean up

    Our service providers will immediately inspect the property, determine the extent of the damage, then create a remediation plan to restore your home back to its original pre-loss condition. They also use specialized testing experts to verify the contaminants are completely extracted from your property.

    With our state-of-the-art system, you will have access to all updated information regarding your home and belongings.

    DIAMOND has your best interest in mind throughout the entire process.

    Benefits to the Homeowner
    • 24/7/365 customer service team
    • Fast response and recovery
    • Can restore property and possessions
    • Can even expedite critical items such as clothing, dry cleaning and more
    • Easy online access to project updates

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  • Storm Damage

    No Damage is Too Large for Us! Call us Today! 888-735-0800

    Wind, hail, tornadoes and electrical storms can be damaging to your personal property. These events can lead to excess debris, broken power lines, fallen trees, and more damage. Don’t delay, call DIAMOND Property Loss Solutions today. We can begin to restore your property back to its original pre-loss condition before additional damage occurs...
    Learn more

    Wind, hail, tornadoes and electrical storms can be damaging to your personal property. These events can lead to excess debris, broken power lines, fallen trees, and more damage. Don’t delay, call DIAMOND Property Loss Solutions today. We can begin to restore your property back to its original pre-loss condition before additional damage occurs.

    DIAMOND service providers use the necessary equipment and processes to restore any damage of any size.

    With our state-of-the-art system, you will have access to all updated information regarding the restoration process for your home and belongings.

    DIAMOND has your best interest in mind throughout the entire process.

    Benefits to the Homeowner
    • 24/7/365 customer service team
    • Fast response and recovery
    • Can restore property and possessions
    • Can even expedite critical items such as clothing, dry cleaning and more
    • Easy online access to project updates

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  • OTHER Services

    • Vandalism

      Recent break-in? Call us Immediately! 888-735-0800

      Recent break-in? Call us Immediately! 888-735-0800

      DIAMOND understands the emotional toll this can have on you and your loved ones. We are here to help!

      Our service providers are trained and certified in cleanup and restoration services. They will immediately respond to your needs, whether its structural damage or your home was broken into. Using the necessary equipment and processes, our service providers will restore your property back to its pre-loss condition, and ensure your safety by boarding up or repairing any broken entrances. They are also trained to sanitize any hazardous conditions.

      With our state-of-the-art system, you will have access to all updated information regarding the restoration process for your home and belongings.

      DIAMOND has your best interest in mind throughout the entire process.

      Benefits to the Homeowner
      • 24/7 services
      • Fast response and recovery
      • Can restore property and possessions
      • Easy access to project updates

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    • Storage Options

      We Can Protect Your Unharmed and Restored Items. Call us Today 888-735-0800!

      Throughout North America, DIAMOND service providers offer climate-controlled storage for your restored belongings to ensure security and quality while your home is being repaired. Our trained professionals keep a record of contents using the latest inventory software systems and document any damage for future evaluation.

      Throughout North America, DIAMOND service providers offer climate-controlled storage for your restored belongings to ensure security and quality while your home is being repaired.  Our trained professionals keep a record of contents using the latest inventory software systems and document any damage for future evaluation.

      Benefits to the Homeowner

      • 24/7/365 customer service team
      • Fast response and recovery
      • Can restore property and possessions
      • Can even expedite critical items such as clothing, dry cleaning and more
      • Easy online access to project updates

      Related Links:

    • Fabric & Textile Restoration

      Call for Restoration Services Today! 888-735-0800

      Did you have a recent fire or water disaster within your home? It’s possible your clothing or other belongings have been damaged directly or by residue leftover from the event. DIAMOND is here to help restore these special possessions. Our trained professionals have the damage-specific technology and techniques to restore your items to their pre-loss conditions. They consider all features of an item - appearance, smell and structural integrity.

      Did you have a recent fire or water disaster within your home? It’s possible your clothing or other belongings have been damaged directly or by residue leftover from the event. DIAMOND is here to help restore these special possessions. Our trained professionals have the damage-specific technology and techniques to restore your items to their pre-loss conditions. They consider all features of an item – appearance, smell and structural integrity.

      We also provide emergency services, and can restore and return your belongings to you within 24 to 48 hours. With our state-of-the-art system, you will have access to all updated information regarding your belongings.

      DIAMOND has your best interest in mind throughout the entire process.

      Items commonly encountered by restoration cleaners include, but are not limited to:
      • Cushions/pillows
      • Shoes/Boots
      • Belts/Suspenders
      • Purses/Bags
      • Flags
      • Wedding Gowns
      • Rugs
      • Leather and Suede Garments
      • Fur Garments
      • Stuffed Animals
      • Dolls
      • Blinds/Shades
      • Decorative Valances
      • Tapestries
      • Linens
      • Bedding
      • Drapes
      • Curtain Cleaning

      Benefits to the Homeowner
      • 24/7 services
      • Fast response and recovery
      • Can restore property and possessions
      • Easy access to project updates

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    • Temporary Housing Options

      We Can Make Temporary Insurance Housing Feel Like Home. Call us Today 888-735-0800!

      If you have suffered damage to your home, call us to learn about our temporary housing solutions. We understand it is important that you receive the utmost care and response following a disaster. We can facilitate temporary housing to keep you and your family secure, while your property is being repaired.

      If you have suffered damage to your home, call us to learn about our temporary housing solutions. We understand it is important that you receive the utmost care and response following a disaster.  We can facilitate temporary housing to keep you and your family secure, while your property is being repaired.

      Benefits Include:
      • A single point of contact
      • Customized housing searches
      • Monthly lease payments
      • Maintenance management
      • Adherence to ALE policy limits and budgets
      • Emergency on-call service
      • A dedicated team working with you
      • Secure hotel rooms and temporary housing
      • Furniture, housewares and all utility delivery
      • Business continuity tools for stay logistics and account management

      Benefits to the Homeowner
      • 24/7 services
      • Fast response and recovery
      • Can restore property and possessions
      • Easy access to project updates

      Related Links:

    • Emergency Board-up & Tarping

      We Can Help Secure a Property From or After an Unexpected Disaster. Call us Today 888-735-0800!

      We are on-call 24-hours a day, 7-days a week to respond to your emergency board up needs. Our service specialists have experience in dealing with properties of all sizes. They are trained and certified with the proper equipment and resources to effectively board up:

      We are on-call 24-hours a day, 7-days a week to respond to your emergency board up needs. Our service specialists have experience in dealing with properties of all sizes. They are trained and certified with the proper equipment and resources to effectively board up:

      • Doors
      • Windows
      • Garage Doors
      • Roofs
      • Large bay windows
      • Others

      Benefits to the Homeowner
      • 24/7 services
      • Fast response and recovery
      • Can restore property and possessions
      • Easy access to project updates

      Related Links:

    • Tree & Shrub Removal

      Report a Claim! 888-735-0800

      Our tree removal program has been supporting claims in all 50 states involving damage to trees from wind, ice, vandalism, accidents and wildfires.

      Our tree removal program has been supporting claims in all 50 states involving damage to trees from wind, ice, vandalism, accidents and wildfires.

      Our Diamond Property Loss Solution Specialists are certified arborists with proper accreditation/safety credentials and adhere to ANSI A300 standards for tree care.

      With our state-of-the-art system, you will have access to all updated information regarding your belongings.

      DIAMOND has your best interest in mind throughout the entire process.

       
      Benefits to the Homeowner
      • 24/7 services
      • Fast response and recovery
      • Can restore property and possessions
      • Easy access to project updates

      Related Links:

    • Fine Art Services

      We Can Help Restore Your Monet! Call 888-735-0800

      Our Fine Art Restoration Program is facilitated by the largest fine art conservation and restoration laboratory in the United States, and serves the entire nation from its headquarters in Chicago.

      Our Fine Art Restoration Program is facilitated by the largest fine art conservation and restoration laboratory in the United States, and serves the entire nation from its headquarters in Chicago.

      Our trained and certified specialists can restore
      • Paintings
      • Works on paper
      • Furniture
      • Gilded artifacts and frames
      • Objects
      • Textiles
      • Murals
      • Rare books
      • Historical Documents

      Once the collection arrives, our registrar department will conduct a complete photographic inventory to record all provenance information, condition issues and other unique aspects of the works of art. Each piece will be bar-scanned into our inventory system and stored in our temperature and humidity controlled storage facility.

      Each piece in the collection will be examined by the appropriate conservation department, based on the medium and a report listing the condition issues and treatment recommendations for each piece in the collection will be submitted.

      All of these details and updates will be available to you through our state-of-the-art DIAMOND system.

      DIAMOND has your best interest in mind throughout the entire process.

      Benefits to the Homeowner
      • 24/7 services
      • Fast response and recovery
      • Can restore property and possessions
      • Easy access to project updates

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    • Remodeling

      Make your house feel like a home. Call us Today 888-735-0800!

      Whether you have an idea in mind, or need suggestions to remodel your home, DIAMOND is here to help make your house feel like a castle.

      Whether you have an idea in mind, or need suggestions to remodel your home, DIAMOND is here to help make your house feel like a castle.

      Our credentialed and experienced DIAMOND certified contractors take in to consideration your personal style and preferences.

      DIAMOND prides itself on quality and professionalism. With our state-of-the-art DIAMOND system, you will be involved in every step of the remodeling process, including updates and quotes. You can count on our service providers to get the job done quickly, efficiently and professionally.

      DIAMOND has your best interest in mind from conception to completion.

      Benefits:

      • Trained & credentialed contractors
      • Data Performance and Modeling
      • Significant Cost Savings
      • Excellent Customer Service
      • 24/7/365 customer service team

WHY CHOOSE US

DIAMOND Property Loss Solutions has the unparalleled ability to handle any loss of any size. One simple phone call will put you at ease, while we restore your property and belongings, cost effectively and efficiently.

Available 24/7, you customers can rely on our service providers to get the job done!

Contact Us

Quality and efficient service is our number one priority. If you would like additional information, please contact us at 888-735-0800 or complete this form and one of our specialists will be happy to contact you within 24 hours.

Corporate Headquarters:

 3728 Philips Hwy, Suite 360
Jacksonville, FL 32207

If you or your client need emergency restoration services immediately, please call 888-735-0800.